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I am extremely appalled by how Rain are *****ing us off of our money. In March of 2021 I signed up for rain 4G, they bill in advance and not in arrears so before my services could be activated they billed me. On a monthly basis they continued to bill me in advance which was always successful. at the end of Nov 2021 I asked to cancel my services as I now have a fibre service and provided December as my 1 month notice period which they billed me for on the 1st of Dec 2021. Rain then failed to terminate my services at the end of December as I had asked and to my surprise, they continued to try and debit me at the beginning of January which was unsuccessful. I then asked them to continue with the services and made an EFT payment of January services as they kept sending me texts of non payment and to my surprise they tell me that my services are already cancelled (with confirmation of cancellation) and then they proceed to tell me that the EFT payment that I made was for my December services which I already paid for on 1st December. Shockingly enough last week they continued to debit me an extra R225 for a service that is already cancelled. This is utterly disgusting, I want my money back and I will continue to use whatever media platforms I need to, to ensure that I am refunded my R724 back to me!!!