**** Service

Good Day

I had just signed up with Rain and it possibly has the worst call centre staff. I was dealing with an agent called Nonhle Brightness Dlamini and he is the worst.

I have been having issues with my bank account and I need to make a EFT payment and have not had a chance to open a new bank account. I then requested for them to send me the banking details in order for me to make a payment. After numerous request I received an email from him simply stating " Like I said there isn't any". Is this the way you deal and speak to your paying customers?

To date I am still waiting for the bank details or a reply and apology from him???? I am definitely cancelling and taking my business somewhere else where I am appreciated as a paying customer.

Regards