T
Thabo

1 reviews | Active since Jun 2023

09 Jun 2023, 14:10

Coverage issues and ...

Coverage issues and even when I went to a covered area it still didn't work, only to find out that they hadn't activated it despite delivering it

0
Replies (1)
Rain
Rain's reply09 Jun 2023, 15:14
Official
Hi Thabo,

Thank you for taking my call.

Please try to set up your APN settings

For an Android mobile device: 1.     Go to settings, Wireless & Networks/More, Mobile network, Access Point Name (APN)

2.     Select New Profile or New APN

3.     Profile Name - rain

4.     APN – rain

5.     Leave the username and password empty/not set

6.     Save the Profile

7.     Go Back to Mobile Network

8.     Select Network Preferred Type and make sure the option that has LTE/4G is selected

Best regards,