BS
Baiano S
1 reviews | Active since Dec 2009
05 Jan 2025, 12:26
Contract Cancelled, Debits still Ongoing
I cancelled my contract with Rain in 21 October 2024, and returned the router on 26 October, which I also got confirmation of the last debit to go off in November. Cancellation reference ***8.
November 2024, you billed my account, which should be the last. However, in December again, you billed my account. I logged at least 3 ****en tickets on resolution of this but still no luck.
There reference are all requesting my money from you but no luck. Ref ***8, Ref ***8 and Ref ***8
I want my money for **** sake.
Helpful (0)
Replies (7)0
Replies (7)
Rain's replyOfficial
05 Jan 2025, 12:45Hey Baiano,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
Rain's reply05 Jan 2025, 12:45
Official
Hey Baiano,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
BS
Baiano S's updateReviewer Update
12 Jan 2025, 06:44For **** sake, I returned the ****** router on the 26 of October with this confirmation from you:
"Hey Baiano. This is to confirm that your free-to-use router has been successfully returned to rain. Your cancellation has now been finalised. Reference no: ***8. We're sorry to see you go. Thanks, rain."
yWhat the **** is wrong with you people.
This is really bull****.
"Hey Baiano. This is to confirm that your free-to-use router has been successfully returned to rain. Your cancellation has now been finalised. Reference no: ***8. We're sorry to see you go. Thanks, rain."
yWhat the **** is wrong with you people.
This is really bull****.
BS
Baiano S's update12 Jan 2025, 06:44
Reviewer Update
For **** sake, I returned the ****** router on the 26 of October with this confirmation from you:
"Hey Baiano. This is to confirm that your free-to-use router has been successfully returned to rain. Your cancellation has now been finalised. Reference no: ***8. We're sorry to see you go. Thanks, rain."
yWhat the **** is wrong with you people.
This is really bull****.
"Hey Baiano. This is to confirm that your free-to-use router has been successfully returned to rain. Your cancellation has now been finalised. Reference no: ***8. We're sorry to see you go. Thanks, rain."
yWhat the **** is wrong with you people.
This is really bull****.
BS
Baiano S's updateReviewer Update
12 Jan 2025, 06:56I dont want any ****** message from you anymore but you crediting my money back to my account you bunch of ****** ****s. In the initial post, I indicated the cancellation confirming having returned the router together with the reference, and now you have a nerve to send me this bull**** message:
CCD confirms receipt of a collection request from rain. Please follow this link to schedule your Collection Appointment https://selfhelp.ccdcouriers.co.za/selfhelp/Authorization?Ref=***-FB755897-AA04-4131-AA8C-2C624C3F57AF. For more info call *** with Ref rnc385262.
How would you have attempted to credit my money to my card, as per your message above, if I hadn't returned the router, you ****** IDIOTS?
CCD confirms receipt of a collection request from rain. Please follow this link to schedule your Collection Appointment https://selfhelp.ccdcouriers.co.za/selfhelp/Authorization?Ref=***-FB755897-AA04-4131-AA8C-2C624C3F57AF. For more info call *** with Ref rnc385262.
How would you have attempted to credit my money to my card, as per your message above, if I hadn't returned the router, you ****** IDIOTS?
BS
Baiano S's update12 Jan 2025, 06:56
Reviewer Update
I dont want any ****** message from you anymore but you crediting my money back to my account you bunch of ****** ****s. In the initial post, I indicated the cancellation confirming having returned the router together with the reference, and now you have a nerve to send me this bull**** message:
CCD confirms receipt of a collection request from rain. Please follow this link to schedule your Collection Appointment https://selfhelp.ccdcouriers.co.za/selfhelp/Authorization?Ref=***-FB755897-AA04-4131-AA8C-2C624C3F57AF. For more info call *** with Ref rnc385262.
How would you have attempted to credit my money to my card, as per your message above, if I hadn't returned the router, you ****** IDIOTS?
CCD confirms receipt of a collection request from rain. Please follow this link to schedule your Collection Appointment https://selfhelp.ccdcouriers.co.za/selfhelp/Authorization?Ref=***-FB755897-AA04-4131-AA8C-2C624C3F57AF. For more info call *** with Ref rnc385262.
How would you have attempted to credit my money to my card, as per your message above, if I hadn't returned the router, you ****** IDIOTS?
BS
Baiano S's updateReviewer Update
12 Jan 2025, 10:14Why did I receive the message if I hadn't return the router to Rondebosch branch?
BS
Baiano S's update12 Jan 2025, 10:14
Reviewer Update
Why did I receive the message if I hadn't return the router to Rondebosch branch?
BS
Baiano S's updateReviewer Update
12 Jan 2025, 10:19Why did I receive the message if I hadn't return the router to Rondebosch branch? How was my cancellation finalized then if I hadn't return the router?
Where was this message coming from then on the 26th of October?
Hey Baiano. This is to confirm that your free-to-use router has been successfully returned to rain. Your cancellation has now been finalised. Reference no: ***8. We're sorry to see you go. Thanks, rain.
Where was this message coming from then on the 26th of October?
Hey Baiano. This is to confirm that your free-to-use router has been successfully returned to rain. Your cancellation has now been finalised. Reference no: ***8. We're sorry to see you go. Thanks, rain.
BS
Baiano S's update12 Jan 2025, 10:19
Reviewer Update
Why did I receive the message if I hadn't return the router to Rondebosch branch? How was my cancellation finalized then if I hadn't return the router?
Where was this message coming from then on the 26th of October?
Hey Baiano. This is to confirm that your free-to-use router has been successfully returned to rain. Your cancellation has now been finalised. Reference no: ***8. We're sorry to see you go. Thanks, rain.
Where was this message coming from then on the 26th of October?
Hey Baiano. This is to confirm that your free-to-use router has been successfully returned to rain. Your cancellation has now been finalised. Reference no: ***8. We're sorry to see you go. Thanks, rain.
BS
Baiano S's updateReviewer Update
12 Jan 2025, 10:22The router was returned to Stellenbosch branch.
BS
Baiano S's update12 Jan 2025, 10:22
Reviewer Update
The router was returned to Stellenbosch branch.
BS
Baiano S's updateReviewer Update
15 Jan 2025, 23:03When are you people paying my money back? Why did I get a confirmation message that my cancellation has been finalized if I hadn't returned the router?
BS
Baiano S's update15 Jan 2025, 23:03
Reviewer Update
When are you people paying my money back? Why did I get a confirmation message that my cancellation has been finalized if I hadn't returned the router?