RM
Richard M
1 reviews | Active since May 2012
14 Sept 2024, 20:29
Continueing internet issues
my internet has now been going off at around 7pm everyday for 2 weeks in a row now. even upgraded the speed to see if it will chage things and it the same. I seems to have sterted 2 weeks ago.
Helpful (0)
Replies (6)0
Replies (6)
Rain's replyOfficial
14 Sept 2024, 20:52Hi Richard M,
Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist.
Regards,
rain.
Best regards,
Rain's reply14 Sept 2024, 20:52
Official
Hi Richard M,
Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist.
Regards,
rain.
Best regards,
Rain's replyOfficial
14 Sept 2024, 21:02Hey Richard M,
Thank you for taking our call. As per our discussion, we have escalated the matter for an immediate technician to come out and assist. Please be advised that as soon as we receive feedback, we will be in touch.
Regards,
rain.
Thank you for taking our call. As per our discussion, we have escalated the matter for an immediate technician to come out and assist. Please be advised that as soon as we receive feedback, we will be in touch.
Regards,
rain.
Best regards,
Rain's reply14 Sept 2024, 21:02
Official
Hey Richard M,
Thank you for taking our call. As per our discussion, we have escalated the matter for an immediate technician to come out and assist. Please be advised that as soon as we receive feedback, we will be in touch.
Regards,
rain.
Thank you for taking our call. As per our discussion, we have escalated the matter for an immediate technician to come out and assist. Please be advised that as soon as we receive feedback, we will be in touch.
Regards,
rain.
Best regards,
RM
Richard M's updateReviewer Update
24 Sept 2024, 20:01The technician came through asses and said it's a contention issue at the tower and that they were escalating. Do you have any feedback because i still see issues regularly at night.
RM
Richard M's update24 Sept 2024, 20:01
Reviewer Update
The technician came through asses and said it's a contention issue at the tower and that they were escalating. Do you have any feedback because i still see issues regularly at night.
Rain's replyOfficial
25 Sept 2024, 07:05Hi Richard,
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention, we are currently looking into your network query.
Thank you.
rain.
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention, we are currently looking into your network query.
Thank you.
rain.
Best regards,
Rain's reply25 Sept 2024, 07:05
Official
Hi Richard,
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention, we are currently looking into your network query.
Thank you.
rain.
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention, we are currently looking into your network query.
Thank you.
rain.
Best regards,
Rain's replyOfficial
25 Sept 2024, 07:10Hi Richard,
Thank you for bringing this to our attention, we are currently looking into your network query, kindly note that we have escalated the matter to the relevant department and once feedback is provided will we be in touch with you.
Thank you.
rain.
Thank you for bringing this to our attention, we are currently looking into your network query, kindly note that we have escalated the matter to the relevant department and once feedback is provided will we be in touch with you.
Thank you.
rain.
Best regards,
Rain's reply25 Sept 2024, 07:10
Official
Hi Richard,
Thank you for bringing this to our attention, we are currently looking into your network query, kindly note that we have escalated the matter to the relevant department and once feedback is provided will we be in touch with you.
Thank you.
rain.
Thank you for bringing this to our attention, we are currently looking into your network query, kindly note that we have escalated the matter to the relevant department and once feedback is provided will we be in touch with you.
Thank you.
rain.
Best regards,
Rain's replyOfficial
18 Oct 2024, 12:36Hey Richard,
Thank you for taking our call. We are glad that you are sorted.
Regards,
rain.
Thank you for taking our call. We are glad that you are sorted.
Regards,
rain.
Best regards,
Rain's reply18 Oct 2024, 12:36
Official
Hey Richard,
Thank you for taking our call. We are glad that you are sorted.
Regards,
rain.
Thank you for taking our call. We are glad that you are sorted.
Regards,
rain.
Best regards,