Continued bad service with no communication

Item: Rain
Rating: 1
Author: Musengeli N

I have received a new router is not working. It’s been 24hours

Helpful (0)

Replies (4)

Rain's replyOfficial

30 May 2026, 11:11

Hi Musengeli

Thank you for bringing this to our attention. We're sorry to hear this has been your experience.

We’re looking into your activation query and will reach out with an update.

Regards,
rain.

Rain's reply30 May 2026, 11:11

Official

Musengeli N's updateReviewer Update

30 May 2026, 11:41

I haven’t received any calls,
I have sent the image through with the details requested

Musengeli N's update30 May 2026, 11:41

Reviewer Update

I haven’t received any calls,
I have sent the image through with the details requested

Musengeli N's updateReviewer Update

30 May 2026, 12:22

Please confirm delivery, I have sent the email

Musengeli N's update30 May 2026, 12:22

Reviewer Update

Please confirm delivery, I have sent the email

Musengeli N's updateReviewer Update

30 May 2026, 13:07

Can this be treated with a sense of urgency, I have already paid for this device’s service and I’m not getting any value out of it yet. I took delivery yesterday for this router

Musengeli N's update30 May 2026, 13:07

Reviewer Update

Can this be treated with a sense of urgency, I have already paid for this device’s service and I’m not getting any value out of it yet. I took delivery yesterday for this router