SM
Siviwe M
1 reviews | Active since Sept 2014
13 Apr 2022, 19:27
Continued and consistent garbage service!
Once again, I have to post a review on this company. I posted on 29 March and received a quick reply. My service was supposed to have been cancelled on 30 March. To date, no cancellation has been confirmed and the people here, true to company's form, have completely stopped replying as though they only do so to improve their reply ratings on here. Don't be fooled. I have received nothing but terrible / non-existent service from start to finish!
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
13 Apr 2022, 19:48Hi Siviwe
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap. Thank you, rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap. Thank you, rain.
Rain's reply13 Apr 2022, 19:48
Official
Hi Siviwe
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap. Thank you, rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap. Thank you, rain.
SM
Siviwe M's updateReviewer Update
13 Apr 2022, 20:07This is the same feedback I received last time. You are not even replying to my previous messages but yet reply to this one as it's in public view... Where is my email confirmation that the cancellation has been processed? When will the collection be made? When will I receive my refund? There's no point in apologies without any action whatsoever. Rain was VERY quick to take my money. It has been weeks since I cancelled because of the pathetic service - confirm cancellation with a reference number and refund me!
SM
Siviwe M's update13 Apr 2022, 20:07
Reviewer Update
This is the same feedback I received last time. You are not even replying to my previous messages but yet reply to this one as it's in public view... Where is my email confirmation that the cancellation has been processed? When will the collection be made? When will I receive my refund? There's no point in apologies without any action whatsoever. Rain was VERY quick to take my money. It has been weeks since I cancelled because of the pathetic service - confirm cancellation with a reference number and refund me!
SM
Siviwe M's updateReviewer Update
14 Apr 2022, 11:23Well, the cancellation took place on 30 March, according to some mysterious person on here, since you guys refuse to send emails WITH REFERENCE NUMBERS AND CONTACT DETAILS, as per normal service providers who are competent. So by that account, the refund is long overdue... Send me an email confirming cancellation. I don't understand why this is a difficult request?
SM
Siviwe M's update14 Apr 2022, 11:23
Reviewer Update
Well, the cancellation took place on 30 March, according to some mysterious person on here, since you guys refuse to send emails WITH REFERENCE NUMBERS AND CONTACT DETAILS, as per normal service providers who are competent. So by that account, the refund is long overdue... Send me an email confirming cancellation. I don't understand why this is a difficult request?