LR
Lwanda R

1 reviews | Active since Oct 2015

16 Sept 2022, 17:24

Contact me, I am not happy.

I would like for Rain to explain the month to month payment, why are you selling us that where as when we are not using your services you still bill us. Do not tell me about Terms and Conditions because because you sold me Month to Month. Go and ask Pick and Pay on what happened when they made their customer think they getting more of a discount on one of their promotions. And when I enquired with you guys today, I was attended to by a very rude lady.

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Replies (5)
LR
Lwanda R's update16 Sept 2022, 17:27
Reviewer Update
Now I find myself owing you guys R958, I last used that simcard in June, I want you to cancel my "contract" with you people.
Rain
Rain's reply16 Sept 2022, 17:28
Official
Hi Lwanda.

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.
 
Thank you,
rain.
LR
Lwanda R's update16 Sept 2022, 18:28
Reviewer Update
I want you to stop billing me.
LR
Lwanda R's update16 Sept 2022, 18:30
Reviewer Update
How I have a R958 problem, and I was told that you guys can not stop billing me until I pay it, does that make any kind of sense though?? NO
LR
Lwanda R's update16 Sept 2022, 20:07
Reviewer Update
To the invoices charges without usage, I do not know but do me a favour, STOP BILLING... Anyone reading this, please kindly note that the month to month being sold by RAIN isn't what you get.