Constantly off Line

Did exactly that

Upload 33 mbps and download 4.9mnps

Still “NO INTERNET”

How are we supposed to work??

Why wasn’t this mentioned when i purchased the router

We have more interruptions (disconnected) than connections

I say again, there is NO CONNECTION

Been without internet for three hours

This is beyond a joke

The signal is quite strong yet i still don’t have Internet!!!!!!!!

You have 22 000 negative reviews , almost double positive reviews

Time to start “reviewing “ your service

I STILL DON’t HAVE A CONNECTION DESPITE DOING WHAT YOU SAID

THIS IS YOUR STANDARD REPLY TO EVERYONE

“Hi Eddie T,

Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist.

Regards,
rain.

Continue down this path and you’ll be out of business very soon

It’s been three hours now

STILL NO INTERNET CONNECTION..WAT IS THIS, INTERNET LOADSHEDDING?

RAIN IS WORSE THAN ESKOM IS WITH LOADSHEDDING

Five hours, still NO INTERNET

AND RAIN SHINE IN THEIR ABSENCE..

NOT EVEN A PHONE CALL

THIS IS UNACCEPTABLE

Does anyone have the details for the Ombudsman for wireless connections?

Thank you for your call “rain”

You’re the first person I’ve spoken to that actually knows anything about customer service

And all it took was 10 minutes to guide me from 5G to 4G

Why wasn’t this done from day zero and why is Rain known as 5G when you don’t offer 5G, but the consultants assure you a 5G tower is close by

False advertising if you ask me

Once again thank you for your assistance, the router seems to be operating..Lets see for how long

I user all the data on the sim cards when the Router was inactive yesterday

Would you mind, as a courtesy, to reload the two sim cards with data?