SR
Selwyn R

1 reviews | Active since Nov 2009

14 Jun 2025, 18:59

Constantly having connection issues

Can't even log onto my Rain App to report the issue

0
Replies (2)
Rain
Rain's reply14 Jun 2025, 19:58
Official
Hi Selwyn R,

Thank you for bringing your connection query to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

Best regards,

Rain
Rain's reply14 Jun 2025, 20:24
Official
Hi Selwyn,

We apologize for the inconvenience. Your tower had an alarm that was affecting the connection. The alarm has now been cleared.

We have refreshed the connection. Please reboot your device and test the connection. We have sent you a password reset link for the raingo app, please click on it and update your password and try logging again,

Regards,
rain.

Best regards,