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TN
Tshepiso N

1 reviews | Active since May 2022

13 May 2022, 17:22

Constant network issues

Initially I had no issues with Rain, but it seems they are bow making it a habit that every month during a period of 10-15 days my network goes out of wack, I have to constantly reboot my rooter or just spend the whole day using my prepaid data. Now the icing on the cake, today, out of nowhere I'm completely cut off network, even with rebooting my router multiple times.

I've been considering leaving rain for a while now, I can't be having such issues when I'm in dire need of reliable network.

0
Replies (4)
Rain
Rain's reply13 May 2022, 17:36
Official
Hi Tshepiso 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, rain.
TN
Tshepiso N's update13 May 2022, 17:42
Reviewer Update
The shipping address is Zeerust but I have been using it in Lehurutshe.

I live within the hospital premises of Lehurutshe District Hospital. Address: LM Mangope Highway, Legato, 2880
TN
Tshepiso N's update13 May 2022, 18:08
Reviewer Update
Credit is to be given where it's due. My network connection is now available. Thank you.
Rain
Rain's reply14 May 2022, 08:47
Official
Hey Tshepiso, it was awesome assisting you. 

We are so happy everything is back on track. 

Let us know if you need anything. 

Thanks, rain