MS
Mpho S

1 reviews | Active since Mar 2023

22 Nov 2023, 08:42

CONSTANT EMAILS FROM RAIN ON THE SERVICES NOT USED

Rain deducted double on my account in the same month, and they are still sending me emails that i owe them and i stopped using their services and i have sent the proof of payment to their lawyers that they deducted twice in one month and they were deducting each month

0
Replies (4)
Rain
Rain's reply22 Nov 2023, 08:58
Official
Hi Mpho

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.

Thank you.

 rain.

MS
Mpho S's update22 Nov 2023, 09:09
Reviewer Update
that is what you said last time and on 24th October 2023, you sent a message that you handing me over to NU DEBT. STOP laying to clients
MS
Mpho S's update22 Nov 2023, 10:01
Reviewer Update
i don't dispute that , your company deducted from my bank account on the 23rd December 2021 and also on the 31st December 2021, so if you say i paid for November 2021 what was the double deduction for? i do have proof of payments and i have sent them to the same company you handed me over to, and when i called your company to reverse one payment told me that it is impossible but it was possible for you to deduct double in two weeks. According to me i don't owe you, for if you don't get a payment you suspend as its the pay as you go.
MS
Mpho S's update22 Nov 2023, 10:02
Reviewer Update
send your email i will send you the proof of payments prior the double and the one for December 23rd and 31st