MN
Mapule N
1 reviews | Active since Jun 2020
12 Sept 2026, 19:21
Considering taking my business where it'll be respected.
I'm honestly tired of complaining to an d with Rain network. Seems like it's something that I have to do on a monthly basis and it is rather annoying. I have been experiencing network issues with my router since this morning and nobody seem to care about it. I spoke to two agents which a ticket was escalated and I'm being told it was escalated to technical support at exactly 16:44. I am now exhausting my mobile data connecting to my tv.
I asked for a reference number and confirmation email, as per usual, your agents as competent as they are they failed to honor my request.
Can someby attend to this ASAP!!!
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
12 Sept 2026, 19:36Hi Mapule
Thank you for bringing this to our attention. We're sorry to hear this has been your experience.
We’re looking into your network enquiry and will reach out with an update.
Regards,
rain.
Thank you for bringing this to our attention. We're sorry to hear this has been your experience.
We’re looking into your network enquiry and will reach out with an update.
Regards,
rain.
Rain's reply12 Sept 2026, 19:36
Official
Hi Mapule
Thank you for bringing this to our attention. We're sorry to hear this has been your experience.
We’re looking into your network enquiry and will reach out with an update.
Regards,
rain.
Thank you for bringing this to our attention. We're sorry to hear this has been your experience.
We’re looking into your network enquiry and will reach out with an update.
Regards,
rain.
MN
Mapule N's updateReviewer Update
12 Sept 2026, 20:22Hi
I have sent an email as requested. I hope it'll help.
I have sent an email as requested. I hope it'll help.
MN
Mapule N's update12 Sept 2026, 20:22
Reviewer Update
Hi
I have sent an email as requested. I hope it'll help.
I have sent an email as requested. I hope it'll help.
MN
Mapule N's updateReviewer Update
13 Sept 2026, 22:20Will getting a replacement help solve this unresolvable problem? I can honestly not live like this. Also, prepare an inconvenience credit for all this trouble y'all are causing me.
MN
Mapule N's update13 Sept 2026, 22:20
Reviewer Update
Will getting a replacement help solve this unresolvable problem? I can honestly not live like this. Also, prepare an inconvenience credit for all this trouble y'all are causing me.
MN
Mapule N's updateReviewer Update
14 Sept 2026, 09:02Tamerlane Complex Unit 20
MN
Mapule N's update14 Sept 2026, 09:02
Reviewer Update
Tamerlane Complex Unit 20