SM
Siphesihle M
1 reviews | Active since May 2025
15 May 2025, 05:20
Consider using rain 101 wifi
I'm so unhappy with rain I'm even considering canceling my subscription. Rain charged me more than my monthly subscription and as soon as I saw all the bad reviews about the same situation I'm in, I'm pained. It doesn't look like they're serious about resolving this matter neither does it look like they value their customers. I'm shocked, after how well it started I didn't expect this.
Helpful (0)
Replies (9)0
Replies (9)
Rain's replyOfficial
15 May 2025, 06:30Hi Siphesihle,
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your billing query, and we'll be in touch.
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your billing query, and we'll be in touch.
Regards,
rain.
Rain's reply15 May 2025, 06:30
Official
Hi Siphesihle,
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your billing query, and we'll be in touch.
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your billing query, and we'll be in touch.
Regards,
rain.
SM
Siphesihle M's updateReviewer Update
15 May 2025, 06:34Please do so asap cause I've been happy with rain and I don't mind paying the monthly subscription which was agreed upon. But unfortunately if this matter isn't resolved then I do mind. 😕
SM
Siphesihle M's update15 May 2025, 06:34
Reviewer Update
Please do so asap cause I've been happy with rain and I don't mind paying the monthly subscription which was agreed upon. But unfortunately if this matter isn't resolved then I do mind. 😕
SM
Siphesihle M's updateReviewer Update
15 May 2025, 06:36I have been billed 1147 please explain
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Siphesihle M's update15 May 2025, 06:36
Reviewer Update
I have been billed 1147 please explain
SM
Siphesihle M's updateReviewer Update
15 May 2025, 06:38From 625 explain how do we get to 1149 explain rain look at my billing I've been charged 1149. Not once did I Say you deducted the money I said I've been charged that's why I haven't paid I did it on purpose when I saw the 1149 charge kindly check my billing again and get back to me as soon as possible cause I know what I'm talking about
SM
Siphesihle M's update15 May 2025, 06:38
Reviewer Update
From 625 explain how do we get to 1149 explain rain look at my billing I've been charged 1149. Not once did I Say you deducted the money I said I've been charged that's why I haven't paid I did it on purpose when I saw the 1149 charge kindly check my billing again and get back to me as soon as possible cause I know what I'm talking about
SM
Siphesihle M's updateReviewer Update
15 May 2025, 06:50Who is texting cause they are not reading, please read all my texts again and look for a point I said deduction or that you deducted cause I'm really getting irritated
SM
Siphesihle M's update15 May 2025, 06:50
Reviewer Update
Who is texting cause they are not reading, please read all my texts again and look for a point I said deduction or that you deducted cause I'm really getting irritated
SM
Siphesihle M's updateReviewer Update
15 May 2025, 06:53Check your system @raingo since 4am in the morning I complained about my billing it was 1149 for this month all of a sudden only now my matter has been resolved and I've made the payment cos I was not going to pay 1149
SM
Siphesihle M's update15 May 2025, 06:53
Reviewer Update
Check your system @raingo since 4am in the morning I complained about my billing it was 1149 for this month all of a sudden only now my matter has been resolved and I've made the payment cos I was not going to pay 1149
SM
Siphesihle M's updateReviewer Update
15 May 2025, 06:55However thanks for resolving the matter and getting back to me, I do appreciate it I will give you guys a good rating cause before today I was happy I can't deny that
SM
Siphesihle M's update15 May 2025, 06:55
Reviewer Update
However thanks for resolving the matter and getting back to me, I do appreciate it I will give you guys a good rating cause before today I was happy I can't deny that
SM
Siphesihle M's updateReviewer Update
15 May 2025, 07:024-star from me, service no complaints, however the raingo app needs work cause I woke up @4am to make my payment next thing it's was 1149, after I complained only then it changed. My only problem is that and I was really frustrated otherwise I'm happy now and it's 4 star from me and also the person writing the reviews needs to read properly.
SM
Siphesihle M's update15 May 2025, 07:02
Reviewer Update
4-star from me, service no complaints, however the raingo app needs work cause I woke up @4am to make my payment next thing it's was 1149, after I complained only then it changed. My only problem is that and I was really frustrated otherwise I'm happy now and it's 4 star from me and also the person writing the reviews needs to read properly.
SM
Siphesihle M's updateReviewer Update
15 May 2025, 07:21When payments are done through pay @ link how long will it for the raingo app recognize that and reload my free minutes?
SM
Siphesihle M's update15 May 2025, 07:21
Reviewer Update
When payments are done through pay @ link how long will it for the raingo app recognize that and reload my free minutes?