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ubenathi M

1 reviews | Active since Feb 2021

24 Mar 2025, 16:19

CONSIDER CHANGING COURIER COMPANY

RAIN, you have been nothing but very good to me. your choice of a courier company is the one that will make you lose customers. its been two weeks now, since i waited for my sim card, till today they keep on telling me that no one attended to my matter, RAIN, there are so many good courier companies out there you really do not want to let CCD couriers ruin your good reputation.

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Replies (4)
Rain
Rain's reply24 Mar 2025, 17:57
Official
Hi Ubenathi M,

Thank you for bringing this to our attention, we're sorry to hear this has been your experience.

We're looking into your query; we will be in touch to further assist.

Regards,
rain.
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ubenathi M's update25 Mar 2025, 13:58
Reviewer Update
Hi Rain, Thank you for your assistance, the courier company contacted me and promise to deliver on the 27th. I am just crossing my figures that they do deliver. please note that the number you contacted me on is the very same number that belongs to the sim card I am waiting for.
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ubenathi M's update25 Mar 2025, 14:28
Reviewer Update
Hi Rain, please note that your partnered courier company have my two alternative numbers. I gave it to them with my address and my working place my city and my province. all that info was disclosed to them by me. they just decided to neglect my matter on their accord, there is no miscommunication from my side. my decision to come to Hello Peter was taken after several phone calls made to your partner. till they told me that no one ever attended to my matter and they don't know why. when I advised that you need to look at this partner of yours, I am not taking thinks out of perspective. they are really not good and judging from their reviews on this platform proves that I am not delusional, there is a problem.

anyways, thank you for your assistance. I shall wait for the 27th.
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ubenathi M's update27 Mar 2025, 11:28
Reviewer Update
Hi Rain,
i have received my sim card Thank you.