Connectivity SUCKS, Support SUCKS, Client Service SUCKS, Accounts Department SUCKS

After switching to the 5G service from the absolutely horrid 4G I had with them, hoping this would sort out the issues, I made contact with them on Jan 28 because of having no internet. They took their sweet time getting back to me and sent technicians twice to no avail. They then suggested I go back to the 4G service because after two months of the 5G working fine now suddenly over night it does not work anymore. Against my better judgement and frustration I said okay, only to find out I now had to pay a one off fee for the 4G after already being without internet for 3 weeks. I then decided to cancel, and rather get a different provider, just to see that they had billed me R124.75 this month for **ck knows what after it has already been cancelled and they still owe me the R499 for the month I was without internet.

So in short their connectivity SUCKS, their support SUCKS, client services SUCKS and their accounts department SUCKS!!! Would not recommend them to my worst enemy.