NN
Nonceba N

1 reviews | Active since Aug 2011

20 Oct 2022, 18:07

Connectivity issues

I haven’t been able to connect properly to the internet since the 15 October 2022. I have contacted your call centre several times and I’m not getting assistance. The agents keep saying they have changed my tower but I’m still experiencing the same issue. The agent I spoke to today muted my call. Very unprofessional I must say.

0
Replies (3)
Rain
Rain's reply20 Oct 2022, 18:12
Official

Hi *****ba 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain
NN
Nonceba N's update20 Oct 2022, 20:22
Reviewer Update
You have been saying this since Saturday? Come on
NN
Nonceba N's update24 Oct 2022, 15:57
Reviewer Update
The last I checked I am paying for this service but you guys are not delivering.