Connectivity

Item: Rain
Rating: 1
Author: Masakhane

The customer service is very poor. If you call them lucky you if they pick up but even if they do they will never resolve your problem. They will promise you of their IT department help which will never reach out do not fall for that. If they say they will contact you rest assure its a lie.

Helpful (0)

Replies (2)

Rain's replyOfficial

24 May 2025, 09:19

Hi Masakhane M,

Thank you for bringing your query to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

Rain's reply24 May 2025, 09:19

Official

Hi Masakhane M,

Thank you for bringing your query to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

Masakhane's updateReviewer Update

24 May 2025, 10:37

I will monitor it for the period given, thank you.

Masakhane's update24 May 2025, 10:37

Reviewer Update

I will monitor it for the period given, thank you.