AS
Anita S
1 reviews | Active since Aug 2018
05 Jul 2022, 18:36
Connected without Internet
I signed up for Rain wifi, payment has been made and router & sim received. I activated my account and was connected on 05-06-22. Since this morning 05-06-22 I needed to sign in again and has been connected without internet. System rebooted many times. I logged into my account. Sim confirmed as activated and payment received. However I am still not connected to the internet. I logged calls on the system with no reply.
Helpful (0)
Replies (17)0
Replies (17)
Rain's replyOfficial
05 Jul 2022, 19:02Hi Anita
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
Rain's reply05 Jul 2022, 19:02
Official
Hi Anita
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
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Anita S's updateReviewer Update
06 Jul 2022, 17:50Connected without internet again 17:45 on 06-07-22. Sort urgently and clarify 'alarm on this site'!
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Anita S's update06 Jul 2022, 17:50
Reviewer Update
Connected without internet again 17:45 on 06-07-22. Sort urgently and clarify 'alarm on this site'!
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Anita S's updateReviewer Update
07 Jul 2022, 08:47- Connected thank you. Will advise if it changes.
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Anita S's update07 Jul 2022, 08:47
Reviewer Update
- Connected thank you. Will advise if it changes.
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Anita S's updateReviewer Update
07 Jul 2022, 17:52Connected without internet again 07/07/22 on 17:50. Please attend to the issue urgently and advise as to the reason for continuing non connection. This is ongoing and very poor service delivery.
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Anita S's update07 Jul 2022, 17:52
Reviewer Update
Connected without internet again 07/07/22 on 17:50. Please attend to the issue urgently and advise as to the reason for continuing non connection. This is ongoing and very poor service delivery.
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Anita S's updateReviewer Update
15 Jul 2022, 13:11No internet connection at 13:01 on 15/07/22. Please attend urgently. I have a chrome cast team on site.
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Anita S's update15 Jul 2022, 13:11
Reviewer Update
No internet connection at 13:01 on 15/07/22. Please attend urgently. I have a chrome cast team on site.
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Anita S's updateReviewer Update
15 Jul 2022, 13:28Awaiting your urgent action/reply. I am paying a contractor on site which needs wifi for a installation.
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Anita S's update15 Jul 2022, 13:28
Reviewer Update
Awaiting your urgent action/reply. I am paying a contractor on site which needs wifi for a installation.
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Anita S's updateReviewer Update
15 Jul 2022, 16:54- Any feedback?
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Anita S's update15 Jul 2022, 16:54
Reviewer Update
- Any feedback?
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Anita S's updateReviewer Update
22 Jul 2022, 17:44No internet 22-07-22 @ 17:43. Please assist
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Anita S's update22 Jul 2022, 17:44
Reviewer Update
No internet 22-07-22 @ 17:43. Please assist
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Anita S's updateReviewer Update
13 Aug 2022, 14:45Please check on the signal in my area.
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Anita S's update13 Aug 2022, 14:45
Reviewer Update
Please check on the signal in my area.
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Anita S's updateReviewer Update
28 Aug 2022, 15:12- Connected without internet since 14:00??
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Anita S's update28 Aug 2022, 15:12
Reviewer Update
- Connected without internet since 14:00??
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Anita S's updateReviewer Update
31 Aug 2022, 18:55Sign in to network is required? No connectivity. I checked my account. 0.00 balance outstanding? Please advise urgently!
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Anita S's update31 Aug 2022, 18:55
Reviewer Update
Sign in to network is required? No connectivity. I checked my account. 0.00 balance outstanding? Please advise urgently!
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Anita S's updateReviewer Update
01 Sept 2022, 19:58Rain, 2 days without a connection. When will this be resolved. I am paying for a service that I do not have. A alarm is not an acceptable reply. Please resolve or cancel my subscription with refund.
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Anita S's update01 Sept 2022, 19:58
Reviewer Update
Rain, 2 days without a connection. When will this be resolved. I am paying for a service that I do not have. A alarm is not an acceptable reply. Please resolve or cancel my subscription with refund.
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Anita S's updateReviewer Update
02 Sept 2022, 15:13The signal is still dropping...what is the solution here?
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Anita S's update02 Sept 2022, 15:13
Reviewer Update
The signal is still dropping...what is the solution here?
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Anita S's updateReviewer Update
02 Sept 2022, 18:24Thank you the info. It was very helpful. I have a full signal now.
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Anita S's update02 Sept 2022, 18:24
Reviewer Update
Thank you the info. It was very helpful. I have a full signal now.
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Anita S's updateReviewer Update
10 Sept 2022, 06:40Please check no internet. Router moved for best home signal. Still no internet.
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Anita S's update10 Sept 2022, 06:40
Reviewer Update
Please check no internet. Router moved for best home signal. Still no internet.
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Anita S's updateReviewer Update
02 Oct 2022, 19:44Please attend to the lack of internet connection since 17:00. You keep promising better and faster connection, charging me more....with no improved result or service
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Anita S's update02 Oct 2022, 19:44
Reviewer Update
Please attend to the lack of internet connection since 17:00. You keep promising better and faster connection, charging me more....with no improved result or service
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Anita S's updateReviewer Update
03 Oct 2022, 19:13No internet since 18:00. Sort urgently
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Anita S's update03 Oct 2022, 19:13
Reviewer Update
No internet since 18:00. Sort urgently