Connected but internet far below contract levels

Item: Rain
Rating: 1
Author: Sabelo M

Network is abysmal. Maybe the bill should be linked to actual download/ upload speeds. We’d save a lot of money for sure.

Helpful (0)

Replies (2)

Rain's replyOfficial

12 Aug 2024, 19:55

Hi Sabelo M,

Thanks for bringing this to our attention.

We're sorry your rain experience hasn't been as good as you expected.

Thank you.
rain.

Rain's reply12 Aug 2024, 19:55

Official

Hi Sabelo M,

Thanks for bringing this to our attention.

We're sorry your rain experience hasn't been as good as you expected.

Thank you.
rain.

Sabelo M's updateReviewer Update

12 Aug 2024, 20:35

Slightly improved but still below the contract speeds

Sabelo M's update12 Aug 2024, 20:35

Reviewer Update

Slightly improved but still below the contract speeds