LM
Lucky M

1 reviews | Active since Nov 2024

01 May 2025, 12:53

Confused

My rain router and SIM cards are all off,can’t even even reach out to them.

0
Replies (3)
Rain
Rain's reply01 May 2025, 13:33
Official
Hey Lucky M,

We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.

Regards,
rain.
LM
Lucky M's update01 May 2025, 13:48
Reviewer Update
I will try resetting my router but I still don’t understand how does the router affect my 4g sims and it is strange coz they all went off at the same time so I’m certain the problem is on your side.
LM
Lucky M's update01 May 2025, 14:05
Reviewer Update
Reset done twice yet the problem persist,the pop up screen message reads’ No Connection-Scan for support’ my neighbours router is working perfectly fine and we have the same router.the connection went off exactly at 00:00 today.