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Erica E

1 reviews | Active since Nov 2022

13 Dec 2023, 21:44

Confirmation Message *Business Name:* Rain *Review:* It seems we back to where we started

Confirmation Message *Business Name:* Rain *Review:* It seems we back to where we started. A week ago I expressed my disgust in their services, accounting skills and credit control, where I raised the concern of how my account is calculated and how I am bul**** by disconnecting my service unless I pay the amount that is required or stipulated on their App or a notification via texts. I have not been contacted since to at least discuss this unpleasantness as well we do a reconciliation. No that's not Rains way of doing things it seems. I have taken a screenshot from the App for your information to understand what I actually mean. The amount I must pay is R769, and I am sticking to that. This is getting ridiculous now honestly 😡😡

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Replies (1)
Rain
Rain's reply14 Dec 2023, 08:09
Official
 Hi Erica Kruger, 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this ASAP. 

Thank you, 
rain.