1 reviews | Active since Jun 2025
Confirmation Message *Business Name:* Rain *Rating:* 0 out of 5 *Review:* My account has been in good standing with Rain, I have been double billed for the month of June, I have called them regarding the bill,they admitted it is a fault on their side a
Confirmation Message *Business Name:* Rain *Rating:* 0 out of 5 *Review:* My account has been in good standing with Rain, I have been double billed for the month of June, I have called them regarding the bill,they admitted it is a fault on their side and I will receive my money back within 7-10 business days, on the the 12th of June my Rain services has been cancelled and removed from my profile they advised I my account has been credited,However this is half the money! I am the one to keep calling for updates as the chat system cannot assist me with billing. I made it clear there is no service on my account as they have cancelled it and yet they credit half the money on the account which I have no access to. Today I called the call center again,the guy John advised he doesn't have a manager and simply does not care if I escalated this poor service. Rain is a ****!!! They further told me about a next billing date!!!! I am not able to remove my bank card from their system
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
