1 reviews | Active since Jun 2013
Completely unreliable network and zero customer service
Completely unreliable network and zero customer service. I paid extra for 60mbps and on average I'm lucky if I get 5. Support never come back, so have given up even trying to contact them.
I'll be moving home soon and counting the days until I can cancel my contract.
Here are the results of my speed tests over the last few months:
03.09.24 19:43
3.45
0.21
33
17.08.24 07:39
47.19
5.96
47
31.07.24 20:53
10.79
0.00
32
28.07.24 15:35
19.79
5.10
40
21.07.24 21:01
2.05
0.64
35
21.07.24 21:00
1.58
0.54
37
16.07.24 14.41
33.99
20.31
36
15.07.24 10:47
18.30
1.27
44
12.07.24 11:19
8.81
1.23
83
06.06.24 09:03
5.29
1.59
168
06.06.24 08:53
19.12
1.41
51
05.06.24 2018
0.52
7.08
334
23.05.24 09:49
32.81
30.30
26
23.05.24 09:47
*****
2.28
17
08.05.24 07:30
10.94
0.00
40
02.05.24 09:00
8.93
3.64
39
02.05.24 08:59
34.49
0.15
37
22.04.24 19:14
69.02
12.26
32
15:04.24 10:10
34,77
14.13
40
21.03.24 07.15
1.82
0.11
36
20.03.24 08:57
14.42
5.91
40
01.03.24 11:14
64,70
23.41
22
26.02.24 10:06
26.99
8.43
40
25.02.24 16:19
25.02.24 1544
000
2.46
0.12
111
0.48
0.16
131
25.02.24 06:36
28.78
0.86
39
24.02.24 21:47
0.63
0.00
56
24.02.24 21:44
0.97
0.60
42
25.01.24 16:52
39.08
51.22
16
25.11.23 07:00
145.82
172.95
8
24.11.23 12:29
43.31
21,74
11
Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist.
Regards,
rain.
