JD
John D

1 reviews | Active since Sept 2022

01 Sept 2022, 13:28

Complete garbage/****

Pathetic doesn’t even describe it.

Courier was ***********, and their claims of up to 25mb/s are complete lies. Haven’t even seen a single time my connection was high yet than 1mb/s. But boy are they fast to insist on payment.

STAY FAR FAR AWAY FROM THIS GARBAGE.

0
Replies (5)
Rain
Rain's reply01 Sept 2022, 13:39
Official
Hi John.

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.

Thank you,
rain. 
JD
John D's update01 Sept 2022, 13:54
Reviewer Update
Maybe spend more time making sure your company lives up to what it promises instead of replying customers in a matter of minutes with lame excuses or “fixes”.

I regret spending a single cent on your ****.
JD
John D's update02 Sept 2022, 08:27
Reviewer Update
*Update
I can’t even connect to the internet anymore.

Truly the worst experience I’ve ever had with any service provider by a mile. Unacceptable to say the least.
JD
John D's update02 Sept 2022, 14:54
Reviewer Update
After having to spend money on mobile data, I finally managed to get a meagre 1mbs again.

Stop giving nonsense responses like ‘move your router’ and actually fix your network. The router has perfect signal, it’s your internet speeds that are pathetically slow.
JD
John D's update02 Sept 2022, 20:33
Reviewer Update
THE ROUTER HAS PERFECT SIGNAL. STOP GIVING ME IDIOTIC RESPONSES LIKE MOVE THE ROUTER.

FIX. YOUR. ****. NETWORK.