SN
Sbonga N
1 reviews | Active since Jan 2020
04 Jan 2021, 16:56
COMPLETE DISASTER
You customer support, no contact details, very quick to take money. Was not even able to use 1 byte of data. But they charged and refuse to refund, even after acknowledging their sim is defective. Do not sign up with them.
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Replies (2)
Rain's replyOfficial
05 Jan 2021, 07:53Good morning Sbonga
Please accept my humble apologies for the service that you have received thus far.
I see that an agent contacted you via email yesterday please do check your inbox and if you need further assistance tell us we are willing to assist you.
Kind Regards
Mosa
Please accept my humble apologies for the service that you have received thus far.
I see that an agent contacted you via email yesterday please do check your inbox and if you need further assistance tell us we are willing to assist you.
Kind Regards
Mosa
Rain's reply05 Jan 2021, 07:53
Official
Good morning Sbonga
Please accept my humble apologies for the service that you have received thus far.
I see that an agent contacted you via email yesterday please do check your inbox and if you need further assistance tell us we are willing to assist you.
Kind Regards
Mosa
Please accept my humble apologies for the service that you have received thus far.
I see that an agent contacted you via email yesterday please do check your inbox and if you need further assistance tell us we are willing to assist you.
Kind Regards
Mosa
SN
Sbonga N's updateReviewer Update
19 Jan 2024, 11:09This is still an issue. Rain still owes me almost R5000 rand in refund. I have called 14 times in total, still no satisfaction. All that is required is one of your people who has a qualification in accounts to check my account, check when I cancelled my contract, check how much was deducted after that date, and pay me my refund. Rain had no difficulty collecting their router last year, and nothing was done about my refund.
SN
Sbonga N's update19 Jan 2024, 11:09
Reviewer Update
This is still an issue. Rain still owes me almost R5000 rand in refund. I have called 14 times in total, still no satisfaction. All that is required is one of your people who has a qualification in accounts to check my account, check when I cancelled my contract, check how much was deducted after that date, and pay me my refund. Rain had no difficulty collecting their router last year, and nothing was done about my refund.