Complaint:Rain is a ****

Complaint: Unfair Billing and Threats from Rain I am writing to express my disappointment and frustration with Rain's billing and customer service practices. In 2021, I took a WiFi router from Rain and used it for six months before canceling my subscription via phone call and email. However, three years later, I received a message from Rain stating that I owe R2475 and threatening to hand me over to collections if I don't pay. This is unacceptable and unfair, as I had already canceled my subscription and was not informed of any outstanding balance.

I request that Rain investigate this matter and resolve it urgently. I would like a clear explanation of the charges and a correction of the outstanding balance. (Payment Alert!Mr/s RAMEA, pay ur rain acc bal R2475.00 @ ABSA ***, use your ID number as a *** for support or reconnection)