Complaint Regarding Refund Delay

I am writing to formally lodge a complaint regarding the unacceptable delay in processing my refund. On the 1st of June, Rain debited my account for a Wi-Fi service that was not operational from that day. Since then, despite numerous visits to your store and repeated calls to your call center, the issue remains unresolved.

I was assured a refund three weeks ago, and upon following up at the store, I was informed that the refund would be processed by the 30th of June. However, as of today, I have yet to receive any refund or further communication about the status of my request. I am sick and tired of this ******* .

This prolonged delay and lack of effective customer service are extremely frustrating and have caused me significant inconvenience. I suggest Rain to expedite the refund process immediately and provide a confirmation of the refund transaction latest before the end of today otherwise i will be posting this review on all of their socials. I have had it up to here with this **** and i don't want to be associated with this bull**** company i was my refund and i want it now i am tired of waiting and I'm tired of all of the false promises.

REFUND ME MY MONEY NOW RAIN!!!!