COMPLAINT NO SERVICES RAIN SERVICE PROVIDER

I have subscribed to the service of Rain Service (data). I have two acccounts: (23 April) Rain ********** 839 Celeste ********** 0846 Everything was done and dusted and on 29 April i was reminded that the promotions are approaching the end of data day. I contacted the service provider and on 29 April Sibahle Bloses responded to in an email to confirm that the promotion is over BUT I NEED NOT WORRY AS I SELECTED THE UNLIMETED OFF PEAK PLAN WITH A R250 SPEND LIMIT. ON THE 2ND OF MAY THE ONE DEVICE RELECTED 0 DATA AND THE OTHER ONE "NO SERVICE". VARIOUS REFERENCE NUMBERS WERE FLYING AND NO RESOLUTION! BUT BELIEF ME THEY WERE QUICK TO GET OUT CUSTER SERVICE SURVERYS - I HAVE NO PROMONTIONAL DATA. MY DASHBOARD INDICATED THAT R500 HAS BEEN SPENT - BILLING DATE 1 MAY AND NEXT BILLING DATE 1 JUNE. (THE CONVERSATIONS STARTED ON 23 APRIL. UP INTIL TODAY I HAVE ZERO DAT BY R500 PAYMENT! THE IS SLOPPY SERVICES AND WON'T HESITATE TO TAKE IT TO THE CONSUMER BOARD. THIS AFFECTS MY BUSINESS AS AN ADVOCATE AND MY DAUGTER AS A LECTURER. THIS MORNING I SENT 4 EMAILS - NOTHING RESOLVED AyrIsERK