NM
Nomusa M
1 reviews | Active since May 2025
06 May 2025, 18:41
Complaint
Rain suspended my account even after paying it and i have been complaints over and over with no assistance. From my side it still shows that my account is in arrears and i was advised to send through the proof of payment which i did 3 times and was promised call back from the billing department but am still waiting even today. When i call them most of the agents are rude and they even hung up on me with no assistance.
Helpful (0)
Replies (1)0
Replies (1)Rain's replyOfficial
06 May 2025, 19:37Hi Nomusa,
Thank you for bringing your payment query to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your payment query to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply06 May 2025, 19:37
Official
Hi Nomusa,
Thank you for bringing your payment query to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your payment query to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
