AA
Amo A

1 reviews | Active since Mar 2025

11 Jul 2025, 16:58

Complaint About Rain’s Billing Practices

Bad Service:

Reference Number: ***4

I am writing to express my dissatisfaction with Rain’s billing department. Despite canceling my service before the monthly debit order dates, Rain continues to attempt to debit my account. I have communicated my reasons for cancellation in February, yet this issue persists.

This poor handling of billing and lack of responsiveness is unacceptable. I urge Rain to rectify this matter immediately and stop the unauthorized debit attempts.

0
Replies (1)
Rain
Rain's reply11 Jul 2025, 17:05
Official
Hi Amo

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain