A
Amo

1 reviews | Active since Mar 2025

10 Mar 2025, 11:06

Complaint About Rain’s Billing Practices

I am writing to express my dissatisfaction with Rain’s billing department. Despite canceling my service before the monthly debit order dates, Rain continues to attempt to debit my account. I have communicated my reasons for cancellation, yet this issue persists.

This poor handling of billing and lack of responsiveness is unacceptable. I urge Rain to rectify this matter immediately and stop the unauthorized debit attempts.

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Replies (1)
Rain
Rain's reply10 Mar 2025, 11:20
Official
Hi Amo,

Thank you for bringing this to our attention, we're sorry to hear this has been your experience.

We're looking into your billing query; we will be in touch to further assist.

Regards,
rain.