KM
Kekeletso M
1 reviews | Active since Jul 2020
23 May 2022, 11:20
Complaint
I am very angry with Rain. They debited me twice this month from my cousins account now it's a problem for them to refund me
Helpful (0)
Replies (5)0
Replies (5)
Rain's replyOfficial
23 May 2022, 11:48Hi Kekeletso
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
Rain's reply23 May 2022, 11:48
Official
Hi Kekeletso
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
KM
Kekeletso M's updateReviewer Update
25 May 2022, 12:03Hello
KM
Kekeletso M's update25 May 2022, 12:03
Reviewer Update
Hello
KM
Kekeletso M's updateReviewer Update
26 May 2022, 13:59Please check your records carefully. My due date have always been the 1st of every month and when i changed to the 25th I wasn't experiencing any problems.
KM
Kekeletso M's update26 May 2022, 13:59
Reviewer Update
Please check your records carefully. My due date have always been the 1st of every month and when i changed to the 25th I wasn't experiencing any problems.
KM
Kekeletso M's updateReviewer Update
26 May 2022, 15:25So why was I debited on the 25th as well? Your guys are just failing to account for a mistake that you made. I will find a way of solving this but trust me I am not using rain or recomending it to anyone anymore.
KM
Kekeletso M's update26 May 2022, 15:25
Reviewer Update
So why was I debited on the 25th as well? Your guys are just failing to account for a mistake that you made. I will find a way of solving this but trust me I am not using rain or recomending it to anyone anymore.
KM
Kekeletso M's updateReviewer Update
31 May 2022, 21:52Your service sucks. I have all my payment records. I never had a month that was outstanding. I hope there is no debit order going through this month if you know what's good for you
KM
Kekeletso M's update31 May 2022, 21:52
Reviewer Update
Your service sucks. I have all my payment records. I never had a month that was outstanding. I hope there is no debit order going through this month if you know what's good for you