Complaint

Item: Rain
Rating: 1
Author: Karen A

I purchased a sim card with uncapped data, Rain did not deliver and its RTS, I paid 479, and don't have the Sim Card or the money. Rain customer service is appalling, they don't answer calls they don't answer website complaint...All I need is my sim or my money back *** Karen

Helpful (0)

Replies (2)

Rain's replyOfficial

01 Jul 2020, 14:24

Hi Karen

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Fattima

Rain's reply01 Jul 2020, 14:24

Official

Karen A's updateReviewer Update

03 Jul 2020, 09:12

Good Morning , Rosina from Support ca
lled me back to tell me to collect the Sim card from Clicks, which I have and have been with it 2 days and she is not calling me back to activate the sim

Karen A's update03 Jul 2020, 09:12

Reviewer Update

Good Morning , Rosina from Support ca
lled me back to tell me to collect the Sim card from Clicks, which I have and have been with it 2 days and she is not calling me back to activate the sim