KN
Kamogelo N
1 reviews | Active since Nov 2023
20 Jun 2024, 17:40
Complaint
I thought rain was a no contract deal, but if it happens I don't pay at a particular month they charge you while the network is off that month, so they charge you even when they switched off their network..what's that?
How do I pay for a service I did not use?
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
20 Jun 2024, 17:47Hi Kamogelo N
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply20 Jun 2024, 17:47
Official
Hi Kamogelo N
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
KN
Kamogelo N's updateReviewer Update
20 Jun 2024, 18:03That's an automated response
I even sent a message 2 weeks back on their app...till today I haven't gotten any response
I even sent a message 2 weeks back on their app...till today I haven't gotten any response
KN
Kamogelo N's update20 Jun 2024, 18:03
Reviewer Update
That's an automated response
I even sent a message 2 weeks back on their app...till today I haven't gotten any response
I even sent a message 2 weeks back on their app...till today I haven't gotten any response
KN
Kamogelo N's updateReviewer Update
20 Jun 2024, 19:41How?...when you switched off the network?
KN
Kamogelo N's update20 Jun 2024, 19:41
Reviewer Update
How?...when you switched off the network?
KN
Kamogelo N's updateReviewer Update
20 Jun 2024, 19:46How do you come to that amount?when a client does not pay you switch off your services,and secondly I did not sign a contract that a certain amount must be paid monthly irregardless of whether the WiFi was off because of none payment,you are ****ming clients.Give an explanation how you came to that amount
KN
Kamogelo N's update20 Jun 2024, 19:46
Reviewer Update
How do you come to that amount?when a client does not pay you switch off your services,and secondly I did not sign a contract that a certain amount must be paid monthly irregardless of whether the WiFi was off because of none payment,you are ****ming clients.Give an explanation how you came to that amount