Complaint

I have not been unable to connect to internet for over 2 months now and have logged several calls with no resolution. One occasional i was told the towers in my area were off but i think the right to do as a service provider would to inform your client of any technical issues you facing.

I have interacted with several agents because of the amount times i have needed to call in but the horrible services i have experienced today in beyond disgusting. My call was answered by a Indiphile( she refused to give her surmane). I wanted to follow up on a previous call logged, she said she did not have the information and when i expressed my frustation with the situation she said i am welcome to cancel my contract. I asked for her manager's details to escalate the matter she also refused.

I am not sure if this acceptable service standards for Rain .