Complain I never missed a payment with rain and currently they are pushing that I am a future payment client and I was on the call with them for all most the whole of last week because of the issues with my internet connection being interrupted and disco

Complain I never missed a payment with rain and currently they are pushing that I am a future payment client and I was on the call with them for all most the whole of last week because of the issues with my internet connection being interrupted and disconnected and the status of my account saying I am in arrears which I am totally not and I been explain this to them and it doesn't help at all. As we speak I don't have internet connection. And they say I am in arrears and if I reach out to them they I am future payment client which is really frustrating. I want to let them know that they must debit my bank account on the 25 February 2025 until we fix my account or else I am canceling my contract with rain. I am enough now.