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Natasha C

1 reviews | Active since May 2023

08 May 2023, 10:18

Complain

Worst experience ever with rain took them two weeks to deliver tho router and SIM card only for them to deliver a router that isn’t working now l have to wait for them to come and exchange the router god knows how long it will take for them to do so ,if you contact them they keep telling different stories which aren’t helpful but just frustrates you more ,their service is really bad

0
Replies (4)
Rain
Rain's reply08 May 2023, 10:42
Official
 

Hi Natasha 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain 
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Natasha C's update08 May 2023, 11:07
Reviewer Update
It doesn’t allow connecting to the internet it
Says wrong password one of your agents tried to help but he ended up saying it needs to be exchanged because I’m one of the few people who received a wrong router
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Natasha C's update08 May 2023, 12:08
Reviewer Update
It is on right now
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Natasha C's update08 May 2023, 12:10
Reviewer Update
It has a red light on