a
asanda
1 reviews | Active since Mar 2025
07 Apr 2026, 11:43
complain
My name is Asanda a very unhappy victim of Rain. They continue to bill me for services they are not rendering, which is ******* as per the consumer protect act. They further refuse to cancel my account (moth to month plan) and thus continue billing me every month. I am not the only victim of this ********* practice by Rain.
I have tried their customer service channels to no avail. They have provided an email address that is not functional and their agent are just not willing to help.
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
07 Apr 2026, 11:56Hi Asanda
Thank you for bringing this to our attention.
We're looking into your query; we will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention.
We're looking into your query; we will be in touch to further assist.
Regards,
rain.
Rain's reply07 Apr 2026, 11:56
Official
Hi Asanda
Thank you for bringing this to our attention.
We're looking into your query; we will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention.
We're looking into your query; we will be in touch to further assist.
Regards,
rain.
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asanda's updateReviewer Update
07 Apr 2026, 14:22image.png 60.51 KB
a
asanda's update07 Apr 2026, 14:22
Reviewer Update
image.png 60.51 KB
a
asanda's updateReviewer Update
07 Apr 2026, 14:53Good day
Kindly be advised that I have escalated my concerns and complaints about Rain.
Therefore, I have no furthermore interest of typing more emails explaining that NCA does not allow FOR CONSUMERS TO BE BILLED FOR SERVICES THEY NOT CONSUMING.
I hope this issue is RESOLVED.
Thank you
Kindly be advised that I have escalated my concerns and complaints about Rain.
Therefore, I have no furthermore interest of typing more emails explaining that NCA does not allow FOR CONSUMERS TO BE BILLED FOR SERVICES THEY NOT CONSUMING.
I hope this issue is RESOLVED.
Thank you
a
asanda's update07 Apr 2026, 14:53
Reviewer Update
Good day
Kindly be advised that I have escalated my concerns and complaints about Rain.
Therefore, I have no furthermore interest of typing more emails explaining that NCA does not allow FOR CONSUMERS TO BE BILLED FOR SERVICES THEY NOT CONSUMING.
I hope this issue is RESOLVED.
Thank you
Kindly be advised that I have escalated my concerns and complaints about Rain.
Therefore, I have no furthermore interest of typing more emails explaining that NCA does not allow FOR CONSUMERS TO BE BILLED FOR SERVICES THEY NOT CONSUMING.
I hope this issue is RESOLVED.
Thank you