Complain

I am disappointed TO THE CORE. Rain debited my 2 accounts when i only have 1 account with them, i called and waited for more than 30 minutes for my call to be picked up

I SENT A REVIEW AT 5 AM AND GOT THE MESSAGE THAT SOMEONE AT THE BILLING WILL CALL ME, ITS GOING TO 5HRS SINCE I LOGGED THE CALL AND NOTHING IS HAPPENING.

THIS IS BULL****, WHY WOULD SOMEONE DEBOT YOUR ACCOUNT WITHOUT AOUTHIRASATION.

I NEED RAIN TO CONTACT ME ASAP. I AM UNABLE TO EVEN REVERSE THE AMOUT DEBITED AS THE BANK WANT RAIN TO SORT IT OUR FROM THEIR SIDE.

I AM FRASTRATED AND VERY ANGRY

RAIN CONTACT ME AS A MATTER OF URGENCY

I logged a call at RAIN, trying to understand why my account was debited twice. I spoke to Aphiwe Mketi who said one of the billing team will contact me back. I called at 9, and at 1 o'clock i received an email, my call was closed because he said it is the march billing, but my question is why twice.

He is a jerk who doesnt have customer service at all, he doesnt listen to understand, he doesnt have customer service at all.

I want RAIN to call me urgently to explain the debit order into the account that i did not authorize.

This is frustrating as no one is calling me back to explain what is going on

CAN I BE CALLED PLEASE ITS MONEY WE TALKING ABT