BM
Busi M

1 reviews | Active since Oct 2025

15 Oct 2025, 06:50

**** company Rain

i ordered rain home router in June and it did not work i called them several times with no help, my monthly fee was taken from the account on the 25th of June. i then took the router back since it was not working and cancelled the contract due to that and no one was able to help me. they came and took their router i then asked from my refund since the 08 July till date i haven't received my money. i sent proof of payment and following up every week with no help. i am so fastrated about this.

0
Replies (5)
Rain
Rain's reply15 Oct 2025, 08:29
Official
Hi Busi 
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
BM
Busi M's update15 Oct 2025, 10:48
Reviewer Update
i Hope you do cause you have been saying you are looking into the issue/escalating the issue since July.
BM
Busi M's update15 Oct 2025, 11:14
Reviewer Update
HI

I have just sent them confirm if received.
BM
Busi M's update20 Oct 2025, 06:05
Reviewer Update
good day

i am still awaiting the refund 3 days is lapsing today.
BM
Busi M's update20 Oct 2025, 09:16
Reviewer Update
ok thanks