IM
Indira M
1 reviews | Active since May 2019
04 Oct 2023, 08:53
*********** Company
I'm sick and tried of this network provider always has the same story. I'm currently paying for services I don't receive on a monthly, it's a very month thing I have to call them and wait for hours on a call and till find no help. When you report on Hello Peter than suddenly they would fix the network problem or after paying them it works for a week than I have to call yet again with the same story that my network is not working. Can someone call from rain so they can callencal this because since I join them in 2019 till date some problem every month. I would rather look for another service provider in my area, knowing that this month will be the least month I have to deal with an *********** company like this.
Helpful (0)
Replies (11)0
Replies (11)
Rain's replyOfficial
04 Oct 2023, 10:11Hi Indira Mkhonza
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap.
Thank you. rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap.
Thank you. rain.
Rain's reply04 Oct 2023, 10:11
Official
Hi Indira Mkhonza
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap.
Thank you. rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap.
Thank you. rain.
IM
Indira M's updateReviewer Update
04 Oct 2023, 10:23This is an automated response does not help me with anything
IM
Indira M's update04 Oct 2023, 10:23
Reviewer Update
This is an automated response does not help me with anything
IM
Indira M's updateReviewer Update
04 Oct 2023, 16:02Someone called and I told them to call at 12@30 and I wanted but he did call.
IM
Indira M's update04 Oct 2023, 16:02
Reviewer Update
Someone called and I told them to call at 12@30 and I wanted but he did call.
IM
Indira M's updateReviewer Update
04 Oct 2023, 16:03Didn't call
IM
Indira M's update04 Oct 2023, 16:03
Reviewer Update
Didn't call
IM
Someone called and I told them to call at 12@30 and I waited but he didn't call.
Indira M's updateReviewer Update
04 Oct 2023, 16:05Someone called and I told them to call at 12@30 and I waited but he didn't call.
IM
Indira M's update04 Oct 2023, 16:05
Reviewer Update
Someone called and I told them to call at 12@30 and I waited but he didn't call.
IM
Indira M's updateReviewer Update
04 Oct 2023, 17:55While you are giving it your attention just now we still don't have network.
IM
Indira M's update04 Oct 2023, 17:55
Reviewer Update
While you are giving it your attention just now we still don't have network.
IM
Indira M's updateReviewer Update
05 Oct 2023, 13:16I keep getting this automated response that Rain rep**** to me privately which this is not true. I'm still waiting for someone to call me.
IM
Indira M's update05 Oct 2023, 13:16
Reviewer Update
I keep getting this automated response that Rain rep**** to me privately which this is not true. I'm still waiting for someone to call me.
IM
Indira M's updateReviewer Update
05 Oct 2023, 13:18Yes
IM
Indira M's update05 Oct 2023, 13:18
Reviewer Update
Yes
IM
Indira M's updateReviewer Update
26 Oct 2023, 10:41 This is the worst service I have ever received and it keeps getting worse by the day. Can someone from your company please call because I keep getting disconnected everytime before I even speak with one of your agents.
IM
Indira M's update26 Oct 2023, 10:41
Reviewer Update
This is the worst service I have ever received and it keeps getting worse by the day. Can someone from your company please call because I keep getting disconnected everytime before I even speak with one of your agents.
Rain's replyOfficial
26 Oct 2023, 14:29Hi Indira
Thank you for bringing this to our attention.
We're going to get on this asap.
Thanks,
rain.
Thank you for bringing this to our attention.
We're going to get on this asap.
Thanks,
rain.
Rain's reply26 Oct 2023, 14:29
Official
Hi Indira
Thank you for bringing this to our attention.
We're going to get on this asap.
Thanks,
rain.
Thank you for bringing this to our attention.
We're going to get on this asap.
Thanks,
rain.
IM
Indira M's updateReviewer Update
27 Oct 2023, 14:20Even now I have not received any calls from you guys. Is this getting on this matter ASAP?
IM
Indira M's update27 Oct 2023, 14:20
Reviewer Update
Even now I have not received any calls from you guys. Is this getting on this matter ASAP?