COME COLLECT YOUR ROUTER AND STOP TAKING MY MONEY!!!!

Wish I could give it minus a million stars. I cancelled my Rain on 4th September and have since been cut off and THEY HAVE NOT COLLECTED THEIR ROUTER, DESPITE NUMEROUS PHONE CALLS (RUDE STAFF) AND EMAILS TO SCHEDULE A DATE. These ******* also want to debit me every month EVEN THOUGH I CANNOT USE IT AND I HAVE CANCELLED!!! Come collect your router and stop taking my money!