GP
Graham P

1 reviews | Active since Nov 2017

03 Oct 2024, 20:03

Clueless staff

So i have a month to month subscription for R580 but my balance is over R4000.how is this possible and when i asked to cancel the subscription they say it cant be cancelled and so my balance keeps increasing for a service im not using...as a person with pppoe and network knowledge im being told my service cant be suspended..this is unacceptable as i requested for the service to be cancelled months ago

0
Replies (1)
Rain
Rain's reply03 Oct 2024, 20:15
Official
Hi Graham P,

We're sorry your rain experience hasn't been as good as you expected.

Thank you for bringing this to our attention we are currently looking into your cancellation query and will be in touch with you.

Thank you.
rain.