EM
Elizabeth M
1 reviews | Active since Aug 2010
01 Aug 2023, 20:00
Clueless Call Centre/ Technical Assistance
Your call centre is not helping at all. Theres some language barrier with your current call centre staff. They will answer the call and later keep quite hod the call till you hang up. Been calling for assistance since the 31 July, till today i have not received help. I relocated from JHB to KZN and need assistance with repositioning to the compatible network around the area. Your 5G problem is only in Gauteng not KwaZulu Natal. Can someone assist :(. This is really frustrating
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
02 Aug 2023, 08:15Hi Elizabeth Mhlongo.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply02 Aug 2023, 08:15
Official
Hi Elizabeth Mhlongo.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
EM
Elizabeth M's updateReviewer Update
02 Aug 2023, 09:10My number is ***, it has never changed. It is on the system, i have not received any calls, my phone is in front of me.
EM
Elizabeth M's update02 Aug 2023, 09:10
Reviewer Update
My number is ***, it has never changed. It is on the system, i have not received any calls, my phone is in front of me.
EM
Elizabeth M's updateReviewer Update
02 Aug 2023, 10:14As discussed telephonically. No payment will be deducted as i have been calling you countless times regarding the accessing the network.
EM
Elizabeth M's update02 Aug 2023, 10:14
Reviewer Update
As discussed telephonically. No payment will be deducted as i have been calling you countless times regarding the accessing the network.