VE
Velta E
1 reviews | Active since Feb 2011
26 Jul 2023, 09:16
Client Support
Rain has offered 2 sim cards to me with some airtime and data. It has been a mission to make the sim cards work. After the set up instructions that were finally provided by Rain after a lot of effort the Sims still not work and not connection is achieved. What was supposed to be a client offering became a nightmare. The support function at Rain NEVER replies to my sms and I would rate their customer service close to zero. Hello Peter is my last resort as the first time to set up Sims. Good service levels is not at everyone's reach
Helpful (0)
Replies (3)0
Replies (3)Rain's replyOfficial
26 Jul 2023, 09:32Hi Velta.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
Rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
Rain
Rain's reply26 Jul 2023, 09:32
Official
Hi Velta.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
Rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
Rain
VE
Velta E's updateReviewer Update
26 Jul 2023, 12:07Hi I saw 2 missed calls from Rain however I was in a meeting. Can you call me before 13.30 today please ?
VE
Velta E's update26 Jul 2023, 12:07
Reviewer Update
Hi I saw 2 missed calls from Rain however I was in a meeting. Can you call me before 13.30 today please ?
VE
Velta E's updateReviewer Update
26 Jul 2023, 15:30Hi
Although you agreed and onfirmed that you will call me before 13.30, it is now 15.30 and still no call. What must I do now ? !
Although you agreed and onfirmed that you will call me before 13.30, it is now 15.30 and still no call. What must I do now ? !
VE
Velta E's update26 Jul 2023, 15:30
Reviewer Update
Hi
Although you agreed and onfirmed that you will call me before 13.30, it is now 15.30 and still no call. What must I do now ? !
Although you agreed and onfirmed that you will call me before 13.30, it is now 15.30 and still no call. What must I do now ? !
