FH
Faizel H

1 reviews | Active since Jul 2019

19 Feb 2021, 01:01

Cheers to the worst network ever + cx service

I'd rate you guys 0 out 5. The worst internet and customer service ever. Even telkom is better than you guys and I'd consider that a low blow. I'm sure I'm about to lose my job because of your terrible service. I'm literally 0.1kms away from a tower but my speed is literally sitting on bps. When raising tickets your customer service is pathetic cause no one ever does anything. I'm literally signing warnings and sitting in meetings explaining why I cannot work. My sim card is freakin offline and I'm sure it will take a month to get this **** online. Thanks for putting me through the most. Just great!!!

0
Replies (1)
Rain
Rain's reply19 Feb 2021, 07:55
Official
Good morning Faizel.

I trust you are well

I would like to apologize for the service you gave experienced so far.
Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Mosa