AM
Ayanda M
1 reviews | Active since Mar 2023
05 Jun 2024, 19:55
Check usage!!!
I have not been using the services after November 2023 but you keep billing me every month!!! May you kindly check the usage on my account and remove the amounts you’ve been billing me for as there has been no usage since Nov 2023. I want to cancel my subscription thereafter
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
06 Jun 2024, 09:02Hi Ayanda M
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Best regards,
Rain's reply06 Jun 2024, 09:02
Official
Hi Ayanda M
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Best regards,
Rain's replyOfficial
06 Jun 2024, 11:38Hi
Upon reviewing your profile and usage, we have found that there are 9 outstanding invoices on your Rain account. The last payment we received from you was on 2023-09-27 for the amount of R529. Additionally, the service has been utilized for the past 9 months, making you liable for the outstanding amount. Please log in to the My Rain app to review your invoices. The total amount due is R4,841.00.
Your usage for the last 9 months.
1126.5 GB 01/09/2023 - 30/09/2023
1342.53 GB 01/10/2023 - 31/10/2023
466.33 GB 01/11/2023 - 30/11/2023
322.8 GB 01/12/2023 - 31/12/2023
316.64 GB 01/01/2024 - 31/01/2024
323.91 GB 01/02/2024 - 29/02/2024
312.86 GB 01/03/2024 - 31/03/2024
349.76 GB 01/04/2024 - 30/04/2024
348.26 GB 01/05/2024 - 31/05/2024
Thank you,
rain.
Upon reviewing your profile and usage, we have found that there are 9 outstanding invoices on your Rain account. The last payment we received from you was on 2023-09-27 for the amount of R529. Additionally, the service has been utilized for the past 9 months, making you liable for the outstanding amount. Please log in to the My Rain app to review your invoices. The total amount due is R4,841.00.
Your usage for the last 9 months.
1126.5 GB 01/09/2023 - 30/09/2023
1342.53 GB 01/10/2023 - 31/10/2023
466.33 GB 01/11/2023 - 30/11/2023
322.8 GB 01/12/2023 - 31/12/2023
316.64 GB 01/01/2024 - 31/01/2024
323.91 GB 01/02/2024 - 29/02/2024
312.86 GB 01/03/2024 - 31/03/2024
349.76 GB 01/04/2024 - 30/04/2024
348.26 GB 01/05/2024 - 31/05/2024
Thank you,
rain.
Best regards,
Rain's reply06 Jun 2024, 11:38
Official
Hi
Upon reviewing your profile and usage, we have found that there are 9 outstanding invoices on your Rain account. The last payment we received from you was on 2023-09-27 for the amount of R529. Additionally, the service has been utilized for the past 9 months, making you liable for the outstanding amount. Please log in to the My Rain app to review your invoices. The total amount due is R4,841.00.
Your usage for the last 9 months.
1126.5 GB 01/09/2023 - 30/09/2023
1342.53 GB 01/10/2023 - 31/10/2023
466.33 GB 01/11/2023 - 30/11/2023
322.8 GB 01/12/2023 - 31/12/2023
316.64 GB 01/01/2024 - 31/01/2024
323.91 GB 01/02/2024 - 29/02/2024
312.86 GB 01/03/2024 - 31/03/2024
349.76 GB 01/04/2024 - 30/04/2024
348.26 GB 01/05/2024 - 31/05/2024
Thank you,
rain.
Upon reviewing your profile and usage, we have found that there are 9 outstanding invoices on your Rain account. The last payment we received from you was on 2023-09-27 for the amount of R529. Additionally, the service has been utilized for the past 9 months, making you liable for the outstanding amount. Please log in to the My Rain app to review your invoices. The total amount due is R4,841.00.
Your usage for the last 9 months.
1126.5 GB 01/09/2023 - 30/09/2023
1342.53 GB 01/10/2023 - 31/10/2023
466.33 GB 01/11/2023 - 30/11/2023
322.8 GB 01/12/2023 - 31/12/2023
316.64 GB 01/01/2024 - 31/01/2024
323.91 GB 01/02/2024 - 29/02/2024
312.86 GB 01/03/2024 - 31/03/2024
349.76 GB 01/04/2024 - 30/04/2024
348.26 GB 01/05/2024 - 31/05/2024
Thank you,
rain.
Best regards,