Charging full amount for internet but only providing internet for 2 weeks. THEY ARE *****ING FROM CUSTOMERS!

I would not even give it a star.

I am very VERY disguised in the services that we received from rain. I need to work from home due to covid and I use the internet a lot. I decided to go to rain as they "promised" great services. What a load of *******!! For 2 weeks we had no internet and we had to pay in full after they said we wont be charged for the 2 weeks we didn't have internet, and again this week we are sitting with out internet again!! This is unacceptable!! I have filed a charge of theft at the police. The matter would have been resolved but they refuse to respond, refuse to answer calls etc so I have taken it up with the police so that they can investigate further in this matter.

THIS IS THE WORST INTERNET PROVIDER AS THEY ***** FROM CUSTOMERS!