Charging for Cancelled

Item: Rain
Rating: 1
Author: Locadia N

Charging me for services I have cancelled since December and you keep saying escalated to the retentions team. I am not paying a cent for services I don't use.

Helpful (0)

Replies (3)

Rain's replyOfficial

14 Aug 2025, 14:24

Hi Locadia,

Thank you for bringing your complaint to our attention.

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

Rain's reply14 Aug 2025, 14:24

Official

Hi Locadia,

Thank you for bringing your complaint to our attention.

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

Locadia N's updateReviewer Update

14 Aug 2025, 14:58

Thank you for your prompt response. This has been a frustrating situation

Locadia N's update14 Aug 2025, 14:58

Reviewer Update

Thank you for your prompt response. This has been a frustrating situation

Rain's replyOfficial

14 Aug 2025, 15:54

Hi Locadia

We are glad we could assist

Regards
Rain

Rain's reply14 Aug 2025, 15:54

Official

Hi Locadia

We are glad we could assist

Regards
Rain